[SPAM] BSNL Claims That The Customer’s KYC Has Been Suspended By TRAI
The fake post is shared with claims that BSNL has suspended the KYC process for its SIM cards as directed by the TRAI.
Post Information:
The post below has been circulating on social media
BSNL Claims That The Customer’s KYC Has Been Suspended By TRAI
Verification: BSNL does not issue such notices. The notices are fake
A viral message is doing the rounds on social media with false claims that Bharat Sanchar Nigam Limited (BSNL) has suspended the Know Your Customer (KYC) process for its SIM cards as directed by the Telecom Regulatory Authority of India (TRAI), warning that their SIM cards will be blocked within 24 hours. The misleading notice, formatted to appear official, includes the name and contact details of a so-called “KYC executive “and urges recipients to call immediately to avoid SIM deactivation.
However, this message is fake and has not been issued by BSNL or TRAI. Check the links below to know the facts:
BSNL has issued an official advisory confirming that the message is fake and that the Telecom operator does not initiate SIM blocking through messages or calls. The company also warned that the fraudsters may be attempting to collect Aadhaar and banking details under the pretext of KYC updates, information that could be misused for financial fraud.
PIB Fact Check on X (formerly Twitter), which clarified that the notice circulating online was indeed fake. BSNL does not send out such notifications regarding KYC suspension.
Have you also received a notice purportedly from BSNL, claiming that the customer's KYC has been suspended by @TRAI and the sim card will be blocked within 24 hrs❓#PIBFactCheck
❌ Beware! This Notice is #Fake.
✅ @BSNLCorporate never sends any such notices. pic.twitter.com/0m1qVhhEkX
— PIB Fact Check (@PIBFactCheck) September 18, 2025
BSNL does not issue such notices. The notices are fake. Do not believe in such false notices and messages.
Dangers of Falling for This Scam:
Cybercriminals use such deceptive messages to exploit people in several ways:
Financial Fraud – Scammers may ask for banking details or OTPs once users call the provided number, leading to unauthorised transactions and monetary loss.
Personal Data Theft – Calling the number or clicking on links provided in such messages may allow hackers to steal sensitive information, including Aadhaar, banking details, and passwords.
Banking and Identity Fraud – Most mobile numbers are linked to bank accounts, Aadhaar, and other critical services. If criminals access this information, users could suffer financial and identity theft-related damages.
How to Protect Yourself from Such Scams:
To ensure safety from such frauds, follow these precautionary measures:
Do Not Call Unknown Numbers – If you receive such messages, avoid calling the given number at all costs.
Verify with Official BSNL Customer Care – If you have any concerns regarding your SIM, contact BSNL’s official helpline at 1800-345-1500 instead of trusting random messages.
Avoid Clicking on Suspicious Links – These messages may contain fraudulent links that redirect you to fake websites designed to steal your information.
Cross-Check with PIB Fact Check – If in doubt, email factcheck@pib.gov.in to verify the authenticity of the message.
KYC – Know Your Customer
SIM -Subscriber Identity Module
TRAI -Telecom Regulatory Authority of India
Claim – BSNL claims that the customer’s KYC has been suspended by TRAI.
Conclusion – BSNL does not issue such notices. The notices are fake.
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BSNL Claims That The Customer’s KYC Has Been Suspended By TRAI I Nokiye
Post Date: 18 Sep 2025
Post ID: #81919
